Future. Archaeology.

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Steve Brill’s News Cartel – A Consumer’s Perspective

June 24th, 2009 by Tim!

Steve Brill, entrepreneur, law writer, founder of Court TV and recently defunct CLEAR is trying to save journalism by reversing the trend of free news online. He gave a briefing today and while I did not hear it, @NeimanLab posted the slides here.

Let me say that I LOVE the idea of a kind of iTunes for news. It is my fondest wish that I not have a separate login and password for every friggin’ site. I’d also love to be able to pay some reasonable rate to support good journalism. Like the App Store, a unified easy payment system might free up news sites to experiment with more granular payment models. I hope they do, and I hope that they understand that the results need to be consumer-friendly and mindful of the information-firehose context of content online.

I’m not a producer of news, but as a heavy consumer, the future of journalism in the face collapse is of great interest to me. As a periodic entrepreneur, I like playing with numbers. Let’s take a look at Steve’s.

Slide 4

Steven Brill Slide4

I had NO IDEA that my time and attention was so valuable. And all this time I’ve been GIVING it away to newspapers and magazines. Heck, I’ve been PAYING some of them for the privilege. (Hey advertisers, call me! Let’s work out something where you give me the $500 directly.) But hey, look at those online numbers. Pretty grim, huh?

Taking these figures from the Boston Globe, there are only about 20 times as many online readers as as print readers, where one needs 100 unique visitors for every lost print subscriber.

Slide 5

Steven Brill Slide5

This is where Steve comes to the rescue. There’s an untapped demand for paying for the news! 92% of us would be willing to pay $300/yr (on average)! That sounds pretty good.

Pay close attention to the chart on the right. Steve is confusing us by playing around with medians and means. The chart tells us that 21% of us are ready to pay pay up to $600, 24% would pay that “average” $300, and 45% of us will pay NO MORE than $120. (There’s an unlabelled 10%. Presumably, they are ready to pay INFINITY dollars.)

Using a mean here is disingenuous. If we charge $25/mo. for online news, we will not see 92% of visitors subscribing. We’ll see 55%. The ones willing to pay more? We’ll have to work out some kind of premium scheme, I suppose. So let’s word it another way. 55% of consumers are willing to pay $25/mo or more. 45% are willing to pay $10/mo or less. That begins to look like a lot less money.

Why this matters comes into sharp focus when we look at…

Slide 12 & Slide 13

Steven Brill Slide12 Steven Brill Slide13

You’re going to want to click on those and look at the fine print. The subscription models Steve has up here assume $7-8/month per subscriber, along with some per-article users who are reading only 6 stories every month. Let me be the first to say that if you are a newspaper publisher and you imagine a world where people only want to read 6 of your articles per month, YOU ARE A BAD NEWSPAPER PUBLISHER. I recognize that the idea is that these will be longtail micropayments intended to capture revenue from drive-by readership or whatever, so let’s retreat back to the monthly subscriptions (presumably, all-you-can-eat).

Steve’s numbers in Slide 5 don’t specify whether the amount people were willing to pay was intended to be per-site-they-love or overall. Given that most households only subscribe to a single newspaper and a few magazines, I think we can assume that it’s a monthly budget for online news in general.

At $7.50 a month, we’ve wiped out the budget of 45% of our online readership. They can’t afford a second subscription. Even our 24% ‘average’ readers are subscribing to only three things. Heaven help them if they want to sample from a lot of sites. At $0.25 a story, they get to read 100 stories per month across the entire Internet.

According to Google’s RSS reader, I receive 300-400 items, scan through about 30-100 of them, and read some subset of those PER DAY, not counting links from friends/Facebook/Twitter. The Globe and Mail RSS feed alone sends me 180 stories daily (note to Globe and Mail: Guys! That’s too many!). The flood is so bad that I don’t even subscribe to other newspaper feeds. It’s easier and better to click on curated links to the best articles, as picked out by friends and trusted blogs. Steve wants me to rely on a few trusted all-I-can-eat subscriptions or limit myself to 3 articles a day (assuming I’m ‘average’).

Moving from numbers to a boring annecdote: Last week a friend sent me a link to a Financial Times article. I’d gone over my article limit for the month. I went and read something else. (the end) The brutal reality of online news and opinion is that we are inundated with ORDERS OF MAGNITUDE more things to read and watch than we have time to read and watch them.

I’m sympathetic with the need to fund excellent journalism and writing, but schemes that are tone deaf to the state of online news are doomed to fail. Hoping that consumers will be willing to limit themselves to a few subscriptions per month while asking them to pay (for magazines at least) 10 times as much as they used to just isn’t reasonable.

Unless the briefing contained a lot of context and nuance that were not captured by the slides, this does not look like the solution. If Brill &co. are going to convince consumers that their new service is a good value proposition, they’ve go an uphill battle.

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DRM: The Fight Against Posterity

June 2nd, 2009 by Tim!

Check out this article on Ars Technica about law prof. Patricia Akester’s study examining the effects of DRM on the legal use of copyrighted works. As you’re reading it, bear in mind that due to laws similar to the DMCA all over the world, it is often illegal to bypass DRM encryption, even if copyright law allows you to make a copy.

Why is this important?

In a storage locker in Halifax, there is a small box which theoretically contains copies of every essay I wrote in high school. These essays are stored on a stack of floppy disks. I’ll probably never read them again. For this to be otherwise, a lot of things would need to come true.

  1. I figure out which Mac OS I was running (System 6?).
  2. I find a copy of the OS and get it running either on old hardware (which I also find) or virtualized.
  3. I find a compatible floppy drive.
  4. I find a compatible copy of the word processor (WriteNow).
  5. The disks have dramatically exceeded their estimated 2-year lifespan.

In contrast, consider my University essays, all of which I can still open and read. This is possible because I have been transferring the files from computer to computer over the past 12 years. There is an unbroken chain of digital pack-ratting from the MacBook I’m using now to the Pentium 166 I built in 1997.

The loss of my essays (grades 10-12) are not a big loss to society. But it serves to illustrate a problem that plagues archivists. Digital content is very easy to copy in the short term but degrades very quickly in the medium and long term. To keep digital content alive, you have to keep it moving. Kevin Kelly calls this Movage.

Anything you want moved to the future has to be given attention to keep it moving forward.

In order to preserve content against the decay of laughably short-lived media and compatibilty, archivists need to make copies – early and often. We’re not used to thinking of it that way. We’re used to thinking of preservation as a kind of stasis. We think of climate controlled rooms and white gloves and sealed vaults.

In digital, stasis is death. Stasis is the BBC’s endangered Domesday Project, trapped on laserdiscs, needing hardware that had nearly disappeared in 2002 (interestingly, they knew this was coming but the archivists failed to keep the data alive).

It is bad enough for librarians, what with the fires, earthquakes, moisture, theft, time, and other disasters eating away at the content they seek to preserve. Copyright holders have made it all the worse, by preventing the one thing going for digital – easy, short-term, perfect copies – from happening in a legal setting.

DRM schemes make it illegal for archivists to do their jobs.

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Clinging to the Edge of History

March 25th, 2009 by Tim!

AnarchismEverywhere I go, I carry a pen and a stack of 3×5 index cards held together by a binder clip. It’s a Hipster PDA 1.0, from before all those apps got installed.

On one of these cards are the words: “Entrepreneurship is alive and well at the Anarchist Book Fair”. I wrote them last spring, during a trip to Montreal. This is kind of condescending thought that runs through my head when I see idealist-ideologues try to navigate the shoals of reality.

The book fair is annual. It’s a focal point – the anarchist social event of the year. People travel from all over Canada and the U.S. to visit friends, network, run workshops, and party. The contradictions don’t seem to bother anybody.

It’s literally an anti-capitalist marketplace, crammed to the gills with people selling books, t-shirts, pins and paraphenilia. It’s a weird, vibrant mirror of a county craft fair, complete with live music, hidden bottles of booze and a snack booth (vegan, organic and sustainable, we are told). And why not? Anarchists need to eat, same as everyone else. The clothes are fashionably ragged, instead of old and faded. The patches are silkscreened with black instead of embroidered in red white and blue. There are cupcakes. When the police stop by to let the organizers know that the skinhead rally has been broken up, they get booed.

Capitalism is on the run, have you heard? The Financial Times is running a whole series on what comes next.

I wonder what the fair will feel like this year. What will the mood be? Triumphant told-you-sos? Gleeful excitement at the opportunities for effecting change? Will there be the same cold worry that the rest of us feel, that the collapse might be real and total and we might not get back up? I’ve met them. When they aren’t writing autonomous anti-oppressive zines, they work in the service industry. They don’t have severance packages, they have 2 weeks notice. And they are living paycheque to paycheque or worse. How many anarchists will look in their wallets and decide they can’t make the trip this year, due to the impending collapse of capitalism.

Does it sound like I am making fun of these contradictions? I assure you I am not. It’s these kinds of barely held tensions that keep a movement alive and dynamic. And we need a vibrant anarchism. We need one that is not caught up in internal struggles of self-definition and specialist rhetoric. Come what may, there is a lot of work that needs doing that doesn’t necessarily get done by businesses anymore. The more people offering solutions, the more likely it is that one gets found.

Who am I kidding? The answer to the Financial Times’ question is probably “more capitalism”.

The Anarchist Bookfair collective affirms and promotes values of mutual aid, direct democracy, anti-authoritarianism, autonomy and solidarity. We reiterate our opposition to capitalism, imperialism, patriarchy, heterosexism, racism, colonialism, statism and all other forms of oppression; we will not accept anyone to participate in the Anarchist Bookfair that perpetuates or promotes these attitudes.

-from Montreal’s Anarchist Bookfair statement of principles
Creative Commons License photo credit: anarchosyn

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Sustainable AND Scaleable?

December 16th, 2008 by Tim!

Dan Barber’s story (embedded above) is one of my favourite kinds of stories. He begins with something that seems unethical, tells the story of an unlikely maverick who challenges the status quo and wins (a contest). All the while, it turns out that our maverick’s approach involves some down home ingenuity and hands on sustainability. In the end, it turns out that we get to have our cake and eat it to. There is a method for producing foie gras ethically that’s also sustainable (AND DELICIOUS). (If only we didn’t have those evil unsustainable, unethical factory farms that gave us slightly inferior foie gras (and strawberries and mangoes and whatever) year-round.)

At about 8:15 in, Barber unwittingly raises the first issue that will cause massive problems for this kind of farming. He approvingly mentions that the farmer is taking a loss on feeding these geese figs and olives. “The doubly irony is that on the figs and olives, Eduardo could make more money selling those than he can on the foie gras.”

At which point the economist in me asks, “then why does he bother with the foie gras?”

Eduardo is an artisan farmer, he doesn’t need to be profit maximizing, just profitable. So if he wants to take some extra time and effort, he’s welcome to destroy value in the goods he produces as a kind of hobbyist craftsman. That’s fine for him, but does it work on a world-wide scale?

The reason that Eduardo could make more on the figs and olives than he does on the foie gras is that someone has figured out how to make the delicacy more cheaply. It’s far from ethical – it requires factory farming and force feeding – but when it comes to foie gras, people don’t seem to care.

The pricing of foie gras really doesn’t matter to most people, but the same story plays out over and over again in the world of farming. Factory farms produce food more cheaply, with less labour and at a higher density than most organic farms. They also produce the food people want year-round instead of seasonally. They do it at massive environmental and ethical cost, but until there is a price on these things, it is unlikely that entreating people to only eat what is in season will see a shift in the way food is produced.

There’s two ways this story can get better. Either factory food becomes more expensive or sustainable food becomes cheaper.

Eliminating the massive subsidies paid to factory farmers would be a big step in doing both at once. If oil continues to climb, factory farm prices will tend to rise (a lot of oil goes into the machinery and pesticides used on larger farms) making less oil-dependent farming more viable.

The labour issue is a bigger one, which must be solved either by automating organic farming practices, killing western subsidies which will make farming profitable for developing countries (they have a surplus of labour, but ultra cheap grain and dairy from subsidized OECD farmers often forces them out of business), or convincing more OECD citizens to go back to the land.

The last question, to which I don’t know the answer, is: Will organic farming produce enough food to feed everyone? The technologies that underlie the Green Revolution allowed the human population to triple in less than 70 years with very few major famines. Advocates of alternative farming need to account for whether their methods will sustain the human population (or who should die).

They do their lobbying from comfortable office suites in Washington or Brussels. If they lived just one month amid the misery of the developing world, as I have for fifty years, they’d be crying out for tractors and fertilizer and irrigation canals and be outraged that fashionable elitists back home were trying to deny them these things.

Norman Borlaug

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Semantics Can Be Important

November 25th, 2008 by Tim!

monkie.00.grameen.bankCreative Commons License photo credit: monkiemag

I made some bad choices relating to some credit cards that I have and I have been slowly paying off my debts. The big problem was that the amount of money per month that I was putting on the cards was only a little bit more than the amount of money per month that my interest charges were adding. Progress was slow.

I handled this by calling the bank and transferring to a credit card with a lower interest rate. From now on, more of my monthly payments will go to the principal instead of the interest. During the call, the guy suggested that if I could find money equal to the balance on my card, I could zero the credit card,and then write one of those Visa Cheques that have 2% interest, giving me an even better ratio of interest to principal payment.

This plan is conceivable because I have friends and family who might have enough cash lying around that I could borrow it from them for a few days to enact this scheme. It’s one of the nice things about being middle class: you are surrounded by people who have spare resources that you can borrow from time to time to help with tough spots.

Poorer people don’t have access to the same kind of resources. This is one of the reasons that the Grameen Bank is so important as a tool for alleviating poverty.

Easy access to temporary resources is something that you might call a privilege of being well-to-do.

Privilege

I have a problem with the common use of the word “privilege” in phrases like “male privilege” and “white privilege”. To my mind, privilege connotes things that you get that you don’t necessarily deserve. Special powers or nice things that lift you above others. Platinum plus membership cards and so on. I’ve since spoken to a number of other people about this and found that a lot of different people have very different reactions to the meaning of the word.

If you click on that “white privilege” link, you’ll come to a list of 50 things that Peggy McIntosh considers to be special privileges of being white. Read the list. The overwhelming majority of those things should not be (my definition of) privileges, they should be inalienable rights. Mixed in are some things that look more like (my definition of) privileges (”26. I can easily buy posters, post-cards, picture books, greeting cards, dolls, toys and children’s magazines featuring people of my race.“).

Pareto Optimality

A Pareto optimal condition is one where it is impossible to to make anyone better off without making someone worse off. A Pareto optimal move is one where you make someone better off without making anyone worse off.

We should be able to fix “15. I do not have to educate my children to be aware of systemic racism for their own daily physical protection.” without needing to make any white people worse-off. Same thing for “20. I can do well in a challenging situation without being called a credit to my race.” There are a number of things on the list that should just be a part of human dignity, that we should be able to fix in a Pareto optimal move.

Under my instinctive definition of privilege, these are not privileges that white people have. These are things that EVERYONE should have but do not. We should be working to make it so that everyone else catches up.

Compare those to items like “44. I can easily find academic courses and institutions which give attention only to people of my race.” This strikes me as a privilege which white people will probably have to give up. With a limited number of hours per year for teaching, if there’s going to be more diversity in curricula the proportions will have to shift and white-only parts would have to come down.

Confusion

The problem I have with common use of “___ privilege” is that it mixes both types of unfairness. Things that I have that other people could also have are different from things that I have at the expense of other people. Confusing the two creates resistance and disagreement where otherwise none might be.

They are different flavours of problem with different kinds of solutions. They should have different words.

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Play like a CEO

June 25th, 2008 by Tim!

When you work on a product for too long, you get used to all of the little workarounds you need to do in order to use your software. Part of you is aware that they need to be fixed at some point, but then deadlines loom and memory fades and bugs become features.

The best cure is external playtesters. Fresh eyes, attached to bodies that have never played your game before. People who are as new to the experience as the people who will pay money for your product. In a perfect world, this means having the resources to build a multi-million test centre like Microsoft did for Halo 3 or building it in to your design process like Valve does and running playtest sessions every week or two.

Failing that, it’s a good idea to have people in your company who are not part of the day to day production of your game try a build. An outsider to the project doesn’t know or care about WHY you made the compromises that you made, they only care about their experience of the product. You should be using the same techniques as you’d use if it were external playtesters. Valve has a good PDF that covers this.

What put me in mind of this was a rant by Bill Gates about his experience trying to download Moviemaker in 2003. Most commenters seem to be taking potshots at Microsoft or at Gates, but it’s actually a great example of why having outside eyes is so important. Without knowing them, I am pretty sure that the people who worked on Microsoft.com were all pretty intelligent. Having worked in the trenches of software development, I can only sympathize and cringe along with the poor developers when Gates says:

So I gave up and sent mail to Amir saying – where is this Moviemaker download? Does it exist?

So they told me that using the download page to download something was not something they anticipated.

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Swamped

June 18th, 2008 by Tim!

Falling behind on my completely arbitrary and non-enforced posting schedule. So here is a link to a classic Old Man Murray article. Who Killed Adventure Games.

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Who Stole All the Colours?

May 30th, 2008 by Tim!

Over at trustygamer.com, smakus writes an at once touching eulogy and scathing rant about the colour palettes used in modern games. Current screen shots and updated list of buzzwords aside, he could have saved himself the typing and simply linked to page 3 of Old Man Murray’s Rune review. Which is nearly 8 years old.

Here I am rollerblading on top of a city bus that’s travelling across a layer of concrete beneath which is – presumably – a river of sewage. The Japanese creators of Jet Grind Radio were polite enough not to make me visit it. And that’s after we bombed the darn heck out of them in World War 2! Developers: Note bright colors and sky and sun.

smackus’ post is weird, relying on a ‘back in the day’ golden age that I don’t think exists. First, the strange assumption that it’s a choice between realism and colourfulness, as if real reality wasn’t colourful as hell. The real conflict is between drab and bright. Then, smackus uses screenshots of Super Mario 64 to show us what a colourful game could look like. As if that was the last example of bright palettes in gameplay. As if Super Mario Galaxy didn’t just come out.

The truth is that an enormous number of brightly coloured games (you get the idea) are being released, even in modern times. The real question is why so many blockbusters continue to be set in Blade Runner, Mad Max or a sewer. This is not new. The same year that Super Mario 64 came out, iD released Quake. Old Man Murray again:

Here’s a depressing rundown of the levels you’ll death-march through: Nali village, cave, cave, cave, cave, dark castle, lava cave, lava dungeon, lava waterfall, lava sewer, cave, dungeon, sewer, Nali village, dungeon, cave, sewer, cave, Nali cave, tall cave with the ceiling removed, cave, dungeon, cave. I think I forgot a sewer in the middle there. If I wanted to visit a dank, lightless cave, I could go explore my own edgy basement right now. For free. I have no explanation for the tedious, sewer-centric art direction in virtually every game. Maybe publishers have convinced developers that the game buying public is composed entirely of homesick C.H.U.D.S.

I have a different theory: I think that publishers have convinced developers that the game buying public is composed almost entirely of teenage boys.

If the binder doodles, film and music consuption habits of my friends in junior high is any indication, adolescence is as much about proving that you’re not into “kids stuff” anymore, as it is about anything else. Remember when Nintendo made Wind Waker more cartoony? Remember how sales spiked when Prince of Persia went from this to this? Remember what the monsters of Doom 3 look like?

This is the legacy of teenage boys that continues to shape our industry. We sell to our audience, our audience thinks that they want “mature” titles and someone told them that mature meant dark, dank and bloody. Dystopian novels English curriculum, I am looking in your direction.

Filed under criticism having Comments

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Conspirator – A Game Idea

May 26th, 2008 by Tim!


Cracked.com’s story about 7 Real Conspiracy Theories reminded me of a game I’ve wanted to work on for ages. I started thinking about it in college when I was simultaneously obsessed with Robert Anton Wilson and Civ II. In keeping with my philosophy that ideas are cheap and that it’s implementation that matters, here’s the game so far.

The main concept of the game is that there are secret masters of history behind the scenes, controlling and crafting events. The player takes on one of these puppet masters, in conflict with all the others, which are controlled by AI (or other players?). The goal is to (secretly) take over the world.

At first glance, the game appears to be very similar to any game in the Civilization series. However, all nations are entirely AI controlled. The player has no direct ability to manage unit production, send out settlers or any of the other standard Civ activities. Instead, they can direct members of their conspiracy to infiltrate organizations and governments, foment dissent, assassinate or indoctrinate leaders and other shadowy things. The idea is to shape history and humanity in a way that matches the ideology of your conspiracy.

Early portions of the game are Player vs City and then Region and then Nation. The conspiracy grows, takes over other groups as puppet organizations, and slowly winds its tentacles around the immediate area. As agents infiltrated different levels of government, the player gains more and more ability to see and then affect the direction of policy-making by the AI Nation. In time, the player encounters another shadowy organization and the real war begins.

The conflict plays out backstage, with assassinations, infiltrations and counter-infiltrations of puppet organizations, occult ceremonies, and the occasional out and out attack on your enemies. Wars are started and stopped, economies collapsed and restored and surveillance systems are created and cracked. Half the battle is getting accurate information about where and who your enemies are.

Once the existence of other secret masters comes to light, the game becomes an exercise in paranoia. Are the leaders that you’ve installed actually loyal? Is the information that you’re getting from your agents compromised? Have you really infiltrated the enemy, or is it yet another front or has your agent been brainwashed? With each passing turn, the player must sift through public information (which may or may not be lies) and secret reports (possibly also lies), attempt to sort out what’s going on and act accordingly.

All the while, the player is attempting to drag humanity toward enlightenment or bring about total submission or cause Armageddon or just built enough new landing strips for their Extra Terrestrial allies.

Aside from the Civ games where you play an apparently undying ruler over millennia, the closest game I can find for this idea is Republic: the Revolution a game I had high hopes for – hopes dashed by the lukewarm reviews. Steve Jackson’s Illuminati also has some inspiring material, though it doesn’t have a world simulator running underneath the main conflict.

Someone should make this game!

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So, the Difference Between Game and Drug Designers is…?

May 21st, 2008 by Tim!

Starting in the 1930s, a psychologist named B.F. Skinner did a series of experiments involving rats, pigeons, and something called a Skinner Box. The experiments involved conditioning the animals to activate a lever and rewarding them for the behaviour with food based on a variety of different reward schedules.

It turns out that a Variable Ratio schedule, where you give out rewards after random number of actions is the best way to get an animal to hit a lever over and over again. Unlike more predictable schedules, which are associated with a lull in activity after the reward is given out, Variable Ratios mean that any lever press could be the one that dispenses food. In the delightful language of psychology “Variable schedules produce higher rates and greater resistance to extinction than most fixed schedules.” Extinction is when you stop doing something because it’s stopped rewarding you.

I first came across the Variable Ratio reward schedule in an article on Gamasutra about using behavioural psychology to make games more fun. If you stop and think for a moment, you’ll recognize the schedule in the loot drops of Diablo and just about every MMO and RPG in existence. You’ll see it in the random power-ups dropped by enemies in FPSs and SHMUPs. And you’ll see it in slot machines, Craps tables and just about every other form of gambling.

We have a funny relationship with addictiveness in this industry. When reviewers talk about a game being addictive, it’s high praise. When publishers talk about it it’s a laudable business goal or a selling point. As part of the Civilization IV marketing campaign they released a series of ads and a website for CivAnon, an Alcoholics Anonymous for Civ gamers.

Perhaps conditioned by years of defending ourselves from the charge that games are corrupting the youth, when it comes to the idea that games might be addictive for real we tend to circle the wagons.

At some point, the industry is going to have to take serious stock of the charge the claim that games are addictive. More specifically, that we have a moral obligation that conflicts with our financial obligations to decide how addictive we want our games to be.

Consider this quotation from the Gamasutra article:

The distinct pause shown under a fixed ratio schedule can be a real issue for game designers. Having a period of time where there is little incentive to play the game can lead to the player walking away.

The business side screams “OH GOD NO, we can’t let them walk away from the game! They might stop paying!” The ethical side should be asking “Ok, I want them to like this game and keep playing it, but I also want them to have a rest of their life. Where’s the balance?” Jonathan Blow asked this question eloquently at MIGS 2007. Raph Koster asked it again just last week.

If we can agree that the tobacco industry should be held culpable for deciding how much nicotine to put in its cigarettes and we can believe that there is such a thing as problem gambling, then we have to accept that it’s possible to make games that are too addictive. We have to accept the possibility that we may already have.

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